Banks cannot charge you for fees that are hidden or not clearly explained. Any fees or charges must be clearly outlined to you in advance. If you feel that you were unfairly charged, you have the right to ask for a refund or explanation from the bank.
The Right to Fair Lending Practices
Banks cannot discriminate against customers based on race, age, gender, religion, disability or sexuality. You have the right to apply for a loan or credit card without being unfairly rejected. If your loan or credit application is denied, the bank must notify you clearly as to why they denied you.
If you face difficulties linked to any of these rights it is important that you speak to your bank immediately. If this does not help, you can seek out the financial ombudsman service to help settle the dispute. Otherwise, legal action may be necessary.
Financial matters can be very sensitive, so it is imperative that you speak to an experienced professional to give you advice on what to do. At Lawhaven Solicitors, we have over 1000 consultations worth of experience to ensure that your case is successful. So do not hesitate to contact us. Your first consultation is free!
